Broken cell phone during the warranty period

What you need:

• receipt

This is how you get a new cell phone during the warranty period

• The legal guarantee period is two years. Find the bill for the cell phone. It may be with your tax advisor. Ask him to copy the invoice, one copy is usually sufficient.
• Without a bill, you have a very bad chance of having your broken cell phone replaced during the warranty period. However, some companies keep a list of customers, and you may be able to get a second invoice for this. This applies in any case to online transactions.
• First, make sure you have bought the phone in the last two years. The decisive factor is the date on the invoice, not the delivery date. Some manufacturers are tolerant and will also repair if you bought the cell phone about two years and a month ago. Well worth trying.
• Only damage that has arisen despite proper use will be recognized as guarantee cases. If, for example, your cell phone fell on the floor, that's your business. Please do not try to claim such damage as a guarantee, you are making yourself ridiculous and punishable.
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• If you bought the cell phone in a local shop, it is best to go there with the device and receipt and file a complaint. The device is then usually sent in, checked if necessary, and you will receive a replacement either immediately or after it has been checked. Get a receipt if you leave the device in the store.


Warranty period for electrical appliances - you should pay attention to this

For electrical appliances, it is important to know how long the warranty period ...

• If you bought the broken cell phone on the Internet, take a quick look on its homepage to find out what procedure is provided for in the event of a warranty claim. If you do not find out, the best thing to do is to give the dealer a quick phone call. Usually you send in the cell phone at the dealer's expense and then get a replacement. Unlike in some shops, you will usually not receive a replacement device during this period.

I wish you success!