DHL shipment tracking: no data found

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Have you sent a package or are you expecting a shipment and receive a message that at DHL shipment tracking cannot find any data, this can be for various reasons to have.

When you send a package or receive a shipment, you can see where it is on the Internet. To do this, go to the DHL shipment tracking website and enter the shipment number that you received. If no data can be found after entering it, there could be different reasons.

How to use DHL shipment tracking

  1. Find the number of your parcel with which you can track the shipment at DHL. You can find this on the parcel label when you have sent a package, or you will receive it from the sender.
  2. Go to the Website the DHL shipment tracking and enter the number. You can also enter several numbers, separated by a semicolon. If this works, you will be shown where your package is in five stages.

If no data can be found

If you have received an error message, this can have various causes.

  1. You called up DHL shipment tracking too early. It can sometimes take up to twelve hours for the location of your parcel to be displayed to you.
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  3. You entered an incorrect number. It is safest to copy the number and paste it into DHL shipment tracking (copy & paste). If the number is on the parcel label, check each individual number.
  4. If the parcel has been on its way for a long time, you have entered the number correctly and still no data could be found, please contact customer service.

If you are still unsuccessful, you should make sure that your shipment is really on its way with DHL. All other parcel service providers also have shipment tracking, and in a rush it is easy to confuse DHL with GPS, DPD or UPS.

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