Obtain shipment information from Hermes

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Are you nervously waiting for the delivery of a shipment that the supplier or seller has sent with Hermes? You should have received the package a long time ago? Or does the recipient complain to you that he has not yet received anything? You have the option of obtaining shipment information to find out where your shipment is. Here's how you do it.

Always pack as safely as possible for transport.
Always pack as safely as possible for transport.

This is how you can obtain shipment information from Hermes

  1. Have the sender give you the consignment number, which you can use to obtain the consignment information.
  2. As the sender, you will find the relevant number on the parcel receipt given to you when you drop off the parcel in the shop. If you have handed in several packages, use the receipt number on the receipt.
  3. Go to the homepage of Hermes on.
  4. Scroll down a little to the button "Shipment status".
  5. Now enter the order number or Shipment ID that the supplier gave you. Click on "View shipment status".
    6. Hermes: Delivery Attempts - Information

    You are rarely at home and expect a package from Hermes? Then you should know ...

  6. You will now see five icons displayed on your screen. Depending on how far the processing / delivery has progressed, the symbols are highlighted in color one after the other. As a rule, you can only expect delivery on that day when the penultimate parcel symbol "In delivery" is marked.
  7. The data for the shipment information is available for 90 days. If the shipment was posted more than three months ago, an error message appears.

This is how Hermes delivers

  • Deliveries are made Monday to Saturday from 8 a.m. to 8 p.m.
  • It usually takes two working days for your shipment to be delivered, but sometimes three or more.
  • If your shipment is marked as "Delivered" even though you have not received it, you can look at and in your mailbox the front door to see whether the deliverer has left a message that he has delivered the shipment to a neighbor Has.

The shipment status can be queried from the moment the shipment was scanned in the Hermes shop.

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