Swap the SIM card with Alice
If you are a cell phone customer with Alice and you use an appropriate SIM card, you may have to exchange it when you buy a new smartphone. New smartphones are operated with cards that are smaller. Since Alice was taken over by CO2, you have to contact the mobile operator.
The telecommunications provider Alice was able to offer cheap tariffs for many customers DSL, for mobile communications and for that landline win and stay on the market for a few years. But then the company was taken over by o2. However, the contracts remained unaffected by the takeover.
Alice's SIM card can still be used
- If you are a customer of Alice, you have certainly received mail from o2 and have been informed about the takeover. Otherwise nothing should have changed for you, because all contracts were continued by o2. For this reason, you can continue to make calls with your Alice SIM card.
- If you need a new SIM card - due to a defect or because it no longer fits in your new mobile phone - you will have to exchange the card. To do this, contact o2.
An exchange is only possible with o2
- Since cell phone company Alice has been taken over by o2, you will need to contact the company if you need a smaller SIM card. You will then get this from O2. You will keep your number.
- Do you own one Smartphonethat works with a micro-SIM card, you may be able to cut it up. For a few euros you can get scissors with which you can punch out the smaller card shape. In the case of a nano SIM, for example from Apple with the iPhone 5, this is not possible because the chip is smaller. You definitely have to swap cards here.
The newer the cell phones, the smaller the nano-SIM. This shrank from ...
o2 does not swap SIM cards for free, you have to pay a fee that will be deducted from your next mobile phone bill. You may also be asked to switch to a current CO2 contract. You can refuse this, because the Alice contracts must usually not be touched by exchanging cards.
