Amazon Prime delivery too late?

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If you are a Prime member, you are guaranteed that your order will be with you one working day later, provided that you have placed your order within a fixed time frame. The service corresponds to the premium shipping that other customers have to pay for. If the delivery is late anyway, you should inform Amazon. This means that you - as a paid Prime member - can count on a small amount of compensation.

Prime delivery late? You don't have to accept that.
Prime delivery late? You don't have to accept that.

Amazon Prime membership offers these advantages

  • What immediately catches the eye: As a customer of Amazon in connection with the Prime membership, you can use the premium shipping Use free of charge (otherwise: 6 euros) - for every order that is sent directly from Amazon and not from other retailers will. You can easily see this with every product: Here you can find the Prime symbol next to the price.
  • The free delivery is not tied to a minimum order amount, as is otherwise the case. The regular costs per delivery are 3 euros, provided that the order amount does not reach 20 euros. Some articles (e.g. B. Books) are also delivered free of charge - but in both cases only with standard delivery.
  • But there are also other advantages that are less well known. For example, you only pay 5 euros extra for the Morning Express or Evening Express. Customers without membership have to pay 13 euros per delivery.
  • There is another benefit for you if you use a Kindle e-book. If you are a member, you can use the lending library for one book per month - even that at no additional cost.

Late delivery - you can do that

  • All items for which premium shipping is possible come with a delivery guarantee within Germany (if applicable). apart from German islands). In principle, this only applies to items that can be delivered immediately. If the product is not immediately ready for dispatch, this will be shown below the price.
    • What is Amazon Prime

    You can buy a wide variety of products via the American online retailer Amazon ...

  • If the delivery is not made on the guaranteed date but too late, you can complain to customer service.
  • With the trial membership you get an additional month of Prime at no extra charge, but this extension is only available once. If you are a fee-paying customer, your membership can be renewed up to 12 times for one month free of charge.
  • Students can apply for membership for 12 months free of charge. In this and similar cases there is no free extension of membership.
  • If you have also selected the Morning or Evening Express, the entire additional fee for shipping (5 euros) will be reimbursed in the event of a delay.

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