Cancel with Mobilcom Debitel

What you need:

• Contract name
• Customer number

How to cancel at Mobilcom Debitel

Anyone who has a mobile phone contract with Mobilcom Debitel has agreed a minimum contract term of two years. You can then terminate the contract three months before the minimum contract period has expired.

1. Now first check when you signed your mobile phone contract with Mobilcom Debitel.
2. Now determine when your next termination date is. If you can no longer understand this, please contact Mobilcom Debitel. Surely you will be able to be told quickly when you will be able to cancel in the near future.
3. Now write a letter of termination to Mobilcom Debitel. You never have to give the reason for the termination if you terminate your mobile phone contract in due time.
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4. Quit You on the determined date or alternatively at the next possible date. In this way you can avoid the ineffectiveness of your termination if you have made a mistake in the deadline.


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5. Now send your letter of termination by registered return receipt to Mobilcom Communicationstechnik GmbH, Customer Service Department in 99076 Erfurt.

Things worth knowing about Mobilcom Debitel

• Mobile phone contracts with Mobilcom Debitel have a minimum contract term of 24 months. You should know that if you are not bound to your mobile phone contract with Mobilcom Debitel at least three months before this minimum contract period expires.
• Your right to extraordinary termination remains unaffected. However, there must be a serious reason for this. In principle, you can properly terminate with Mobilcom Debitel after two years.
• If you cancel on time with Mobilcom Debitel, you do not need to give a reason for the cancellation.