Find out the customer number at Vodafone

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If you have a mobile phone contract, a landline contract or a contract with which you can use a data tariff on the mobile Internet, this is linked to a customer number. You can find this on your invoice at Vodafone, but you can also find it out online.

For orders and changes to the contract, you usually need your customer number.
For orders and changes to the contract, you usually need your customer number.

If you have signed a contract with the mobile operator Vodafone, you will not only receive a mobile phone number, but also a customer number. This summarizes various contracts that you have with the provider. When paying an invoice, it is necessary to provide the customer number. However, you can also make changes to the contract using your mobile phone number.

The customer number is on your Vodafone mobile phone bill

  • Once a month you will receive a mobile phone bill from Vodafone. In addition to your mobile phone number and the invoice number, this also contains the customer number. You will find this in the header of your invoice after the corresponding description.
  • You need the customer number almost exclusively for all questions and problems that you have to solve relating to your mobile phone bill. You must also provide the customer number when you terminate the contract, because only then can your termination be correctly assigned.

You can also find out the number online

  • As a Vodafone customer, you have the opportunity to process your contractual matters online and use many services. Are you on the portal of Vodafone logged in, you can also find out your customer number there.
  • You need your mobile phone and your mobile phone number to register. Register them on the portal and set a user name, password and email address. You will receive a confirmation code on your mobile phone. Enter this to activate your account.
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  • Now click on "My Vodafone" and log in with your user name and password. Select your contract from the box. After the term "main account" you will find your nine-digit customer number.

After finding out, you should make a sure note of the customer number. So you always have them to hand on demand.

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