DHL shipment has been postponed

What you need:

• tracking number

How to track your DHL shipment

• You will usually receive a tracking number with your order. You can find this on the DHL website of the shipment tracking input.
• The status of your shipment will then be displayed. Please note, however, that the update can always take a while.
• If you receive the message "The shipment has been processed in the destination package center", you can assume that you will receive the package on the same or the following day. With the status "The shipment has been loaded into the delivery vehicle" you can be relatively sure that DHL will deliver your package on the same day.
• However, there can always be deviations in the process. If the shipment has been postponed, it means that the parcel carrier could no longer deliver it on the same day that he loaded it into the vehicle. The reasons for this can be varied. In the case of ice and snow, for example, it often happens that a tour cannot be completed in the usual time, or there are delays due to other causes.
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React correctly when the package has been put on hold

• If you see in the shipment tracking that your shipment has been put on hold, you do not need to do anything first. As a rule, DHL delivers the package the following day.


The shipment was processed in the destination parcel center - this is how you understand the meaning of the icons in shipment tracking

If you send or receive a package from DHL, you can track the shipment. If …

• If you are not at home when the DHL courier rings your doorbell the next day, it may try to deliver the package to a neighbor. You will be notified of this with a notification card. If no one can accept the package, you will also receive a card. This indicates in which branch you can pick up your shipment. You have seven days to do this, after which the package will be sent back to the sender.
• If your shipment has been postponed and you have not received it one or two days after this status message, it is best to contact the directly DHL customer service in connection.