"Wrong zip code stated on package"

Your package arrives despite the wrong zip code

• Regardless of which parcel service company you have commissioned for your shipment, you had to give the name of the place in addition to the name, street and zip code when you posted the parcel. Based on this information, the parcel company will attempt to deliver your package, even if the postcode is incorrectly entered.
• In the case of smaller towns and cities, it can be assumed that your package will be delivered without any problems despite the incorrect zip code, as most street names are only assigned once.

Post code entered incorrectly, what else can you do?

• Have you entered the wrong postcode on a package that is on its way to a larger city? First of all, don't panic, there are many ways to get your packet data correct.
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• With parcel services - such as DPD or Hermes - you have to give a telephone number when you drop off the parcel, under which you can usually be reached. If the parcel is in the destination parcel center but cannot be delivered due to the wrong postcode, these parcel services will contact you by phone.
• If you sent the package with the wrong postcode with DHL, you can either use the Contact form correct the information or contact the Customer service.


Hermes: Delivery Attempts - Information

You are rarely at home and expect a package from Hermes? Then you should know ...

• As you can see, it is essential to keep the posting receipt. Only on this receipt is the parcel number with which the parcel services can correct scanned shipments with incorrect information.
• If your package is not delivered with the wrong zip code, this is not the end of the world either. In a few days you will get it back from the commissioned parcel service and you will have to pay the delivery fee again.