"Service is currently not available. (e16) "

Reasons when a service is currently unavailable

This can lead to the e16 error message announcing that a service is not available:

• You made a mistake and got one of the instructions that it should Prepaid-Give card, disregarded. Repeat the process, making sure you are doing everything right. Perhaps you made a mistake when entering the code?
• It could also be that you accidentally bought the wrong card, because the large number of cards can easily be mixed up. Of course, you need a card that connects to the network of the cell phone or mobile phone. Sticks fits. It only works with the codes that your contractual partner uses, i.e. Fonic only for Fonic, Base only for Base etc. Check this and exchange the card if possible.
• Or maybe it's just that the service is actually not currently available. In general, you can only charge when you have network coverage. Check it out and try somewhere that has good reception.
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• Sometimes you just have to wait a little and then you can do it again. Of course, the e16 error message also appears if the service is temporarily not made available by the network operator for whatever reason.


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Rare reasons for the e16 reports

• If you have only recently signed the contract, it may not be activated yet. In this case, the message will probably appear immediately when you switch on the mobile phone. Usually there is only the message "No network" or something similar.
• If you have done everything correctly and the message keeps reappearing, there can only be other reasons, which are usually related to the contract or are related to the contract. with disruptions that exist at your contractual partner. Contact them and mention that you receive a message that the service is currently unavailable continuously and at different times. Ask for help politely but firmly.