Cookies cannot be deleted

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If the cookies cannot be deleted, you may have a bigger problem because the text files are actually easy to remove. Read this article to find out how you can isolate and eliminate the problem.

Kick persistent cookies from PC.
Kick persistent cookies from PC.

These are cookies

  • In IT, the term "cookies" refers to text files that contain information from websites. The purpose of the files is that you do not have to re-enter your personal settings each time you visit. For example, passwords are saved. The shopping cart when an order is placed is usually also based on these files.
  • The problem is that these files can not only be read from the side that created the files, but also by others. In this way, the data can also be passed on to third parties with whom you have nothing to do with.
  • Every browser contains functions that allow you to save cookies, temporary Internet-Can delete files and history. Normally the files disappear completely from the computer.
  • However, some of the files are regenerated very quickly. This gives the impression that they have never been deleted.

Help if the files cannot be deleted

  1. Each browser contains information about where the files are stored. As a rule, these are always in the "Temporary files" folder. In Internet Explorer, you can see the exact location by clicking on "Internet Options" and then on "General". Select "Settings" under Browsing history, then you will see the path.
    2. Safari: delete cookies - here's how

    If you use the Safari web browser on your Windows computer or your Mac ...

  2. Delete the cookies via the browser. Then open the discovered folder. This must now be empty. If there are still entries, click them with the right mouse button and select "delete".
  3. If that doesn't work, check the folder options to see if the folder is write-protected. Remove the check mark. Try the manual deletion again.
  4. If this doesn't work either, try renaming the files and then deleting them.
  5. If the cookies cannot be deleted in this way, it could be that you have malware on your PC and the files belong to it. Try a cleaner like that CCleaner. These programs remove the usual garbage, which is similar to a virus, but is not dangerous.
  6. If the cleaner doesn't work either, you should run antispyware and an antivirus program.

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