D1 network not available

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If you have a cell phone that is operated by D1 and you find that the network is frequently unavailable, this problem can have various causes. The following article describes what these are and how you can solve them.

This is how it works with the D1 network
This is how it works with the D1 network

Why D1 is not available

If you have the problem that the D1 network is not available, it can be very different Have reasons that are sometimes easy to fix, but sometimes cannot be solved yourself can.

  • The most common cause is also the simplest and is that you simply find yourself in are in a dead zone in which you have no reception and also do not access the D1 network can. This is more common in rural areas, in old buildings with thick walls, or in forests.
  • Another reason why your D1 network is not available is that, to put it simply, your mobile phone has "crashed" and therefore there is no reception. This often happens due to system overloads or System error and can be compared to the crash of a PC. All options are still displayed, but the device and the D1 network no longer react.
  • The last and most serious cause is a defect in the antenna or Recipient. If this is defective, the mobile phone or the Smartphone no more signals are received and the D1 network is no longer available.

Get the network up and running again

  • To fix the first problem (dead zone), you simply have to change your location so that the D1 network is available again. This works particularly well in higher places, such as a hill. If such a hill is not available, you have no choice but to get out of the dead zone remove and look for a place where you have reception again and the D1 network is available again is.
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  • In the event of a device crash and the associated failure of the D1 network, it is best to simply restart or restart the device. turn it off, wait a moment and then turn it on again. In this way, the device recovers from a system error and the D1 network should then be available again as usual.
  • If the antenna is defective, there is usually nothing you can do about it yourself. The only option is to go to a Telekom shop and have the device sent in for repair. After this repair, the D1 network should be available again as usual, although you should note that the repair may incur corresponding costs.

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