"You cannot get your password"

"You cannot get your password" error message - causes

If you try to find out your password in the ICQ program by clicking on the button "Password forgot "button, you may get the error message" You cannot retrieve your password " obtain.

• In most cases, this is because you did not have a e-mail-Address specified.
• Alternatively, the error can also be based on the fact that the query on the ICQ server was unsuccessful could be carried out, for example because it is overloaded or the request is incorrect was transmitted.

Recover ICQ password

There are several ways to get your password out.

• First try again to have the password sent to you via your ICQ program by clicking on the "Forgot your password" link when logging in. Under certain circumstances, the query can be carried out successfully this time.
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• If you get the "You cannot get your password" error message again, try using the ICQ website to find out. To do this, enter either your ICQ number or the email address you used when you registered in the first field. Fill out the security question below using the picture on the right and click on "Next". If you have saved a valid e-mail address, a new password will be sent to you by e-mail.
• If you cannot have your password sent to you, you can finally go to You may be able to find out your password provided you have it at least once on your computer have saved. To do this, you need to download and run the ICQ Password Hasher program. This will give you your password as an MD5 hash, i.e. in encrypted form. You can then use this hash code to enter your password with the program "ICQ password changer" to change.