What does factually mean?
The ability to communicate is difficult to learn. Nevertheless, in certain situations you should question how you should best act and correctly formulate what you are thinking. It is therefore important to understand what communication actually means, because a lot of emphasis is placed on objectivity, especially in the world of work.
Components of communication
Communication is the ability of a person to communicate and also to understand others. It is part of social intelligence, i.e. our ability to get along with other people.
- In the world of work in particular, the ability to communicate correctly is essential. However, this differs in certain situations. You will notice for yourself that you have a different exchange with colleagues than with your manager.
- This is due to the fact that communication mainly consists of two components: On the one hand, the factual-rational level, which is necessary for the exchange of information, must be mentioned. The other component is the emotional component, which is determined by the relationship between the interlocutors and is determined by things like posture, intonation or choice of words.
Remaining factual means exchanging information
- Objective formulation is therefore of great importance when the exchange of information is in the foreground. In this case, therefore, the emotional component should also be neglected, as it can often be misinterpreted.
- Objective formulation thus means packing facts into clear and unambiguous statements and putting private concerns aside. This avoids the risk of being misunderstood. In order to be able to formulate objectively, you have to be completely convinced of your opinion. This self-confidence is lacking, especially when unclear formulations are used in conversations.
A successful conversation is essential in many situations in everyday and professional life ...
So this style of communication is very important in the world of work. Be it, for example, in appraisal interviews with the boss or in job interviews with HR managers.
This is how you formulate objectively
- Use simple sentences with a clear structure that are understandable for the other person and take care not to use too many subordinate clauses and insertions.
- Do not use double interpretations and do not make any allusions. Your interlocutor should not be put in a position to interpret what has been said.
- What you said should not contain any evaluation. Avoid using too many adjectives or filler words. Also make sure that your statements are formulated in the active and not in the passive.
- "The project execution will be delayed by four days", would be a sentence which is at the factual level. This statement only provides information and cannot be misinterpreted by the interlocutor.
- "The project execution will be delayed by four days, which is why I am very disappointed and very worried about the team members have to communicate this to the client. "This statement leaves the factual level and brings emotional aspects into the statement. These are subjective perceptions that the interlocutor does not necessarily have to share.
With these tips you should be able to use factual formulations. However, this does not mean that the goal has to be to have to express yourself purely factually in many situations. However, this should not be the requirement either, as you are still human within your work environment.
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