VIDEO: redeem the ICE surcharge

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Faster travel with the ICE

With the ICE, travelers usually get to their destination faster than with other trains.

  • ICE is the abbreviation for Intercity-Express. These are the fastest trains on Deutsche Bahn. They have been in operation since 1991, and the design has been improved several times since then, so that the third generation is now on the rails.
  • The price system of the railway is divided into three product classes. The cheapest are journeys with the regional trains, ICs and ECs form the middle class, journeys with the ICEs are the most expensive. Unlike in the past with ICs and ECs, customers do not pay a fixed surcharge per trip, rather the price depends on the one hand on the distance depending on, although shorter distances are relatively more expensive than longer ones, on the other hand also on factors such as the time saved other trains. The decisive factor for the fare is the highest product class that the customer uses, that is, even if If a customer only uses an ICE for part of the route, he pays the ICE price for the entire journey.

How you can redeem a surcharge

Sometimes it happens that a rail customer has bought an IC / EC card or a card for a regional train and then wants or has to take an ICE. However, customers can redeem the surcharge for the cheaper ticket.

  • You cannot redeem an additional charge over the Internet or at the machine. However, if you have already booked a ticket and would like to use an ICE, it is possible to purchase the surcharge at the travel center. In this case you should be at the train station earlier if you have to wait a long time.
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  • You can also redeem it on the train. However, you cannot pay there with your EC card. You usually pay a surcharge of a few euros for payments on the train.
  • For tickets with certain special tariffs, however, it is not always possible to pay a surcharge and then use an ICE. If you are not sure about such cases, you should always check with the travel center or by telephone beforehand.

In most cases, customers shouldn't have any problems if they later prefer the faster one train want or need to use.

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