Check the contract period at Base

What you need:

• Cellular contract with Base
• Access date for the customer account
• Internet

It can be important for every base customer to find out what the agreed contract period is. In this way, you can determine when you can cancel or switch to a cheaper tariff. You can simply use your customer data to look it up on the Internet and you don't even have to contact Base.

View the contract period at Base

• You should be on the internet at the website of base register data with your agreed customer login. This is very easy and you can then see the contract period.
• To do this, click on the menu item “Registration” and then enter your user name and password. You already have access to your customer account at Base.
• Now click on the “Customer Center” option.
• You can now choose between many menu items, but you should click "My tariff". You will now see your tariff details and can click on "To the loyalty offer". You will then receive offers to extend the contract and you can see the date until when your minimum contract period expires.
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Cancel at Mobilcom Debitel - that's how it works

If you have a mobile phone contract with Mobilcom Debitel, you should have some tips when terminating ...

• If you want to see your contract term with Base in black and white on paper, you can take a look at your mobile phone contract. Your mobile phone contract was sent to you to conclude. You can then check exactly when your contract began and whether you have agreed a minimum contract period of 24 months. You can see the end of the contract period. Then determine the first possible termination date.
• If you are still unsure afterwards, please contact the Base customer service. the Phone number can be found on your invoice. First of all, enter your customer number and your mobile phone number. You will be quickly given the term of the contract and the next possible termination date can be confirmed.

Interesting facts about Base

• Base generally agrees on a contract term of 24 months, which you can view online at any time. You can then easily see the contract period yourself and check if you can see on your mobile phone contract from when you signed it.
• If you have determined the contract term in order to then cancel, you should have the cancellation date confirmed by Base.