CallYa: cancel smartphone fun

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There are also prepaid tariffs for smartphones, i.e. tariffs that run exclusively on a voucher card. Perhaps you use such a tariff and would like to cancel it? Find out here how you can cancel the CallYa Smartphone Fun tariff.

No contract binding with CallYa Smartphone-Fun

PrepaidTariffs, i.e. tariffs that do not require a fixed minimum contract period and are based solely on credit, are still popular. The tariffs are particularly suitable for young people, as the mobile phone costs are very easy to check. But you can also simply cancel such a tariff.

  • The CallYa tariff Smartphone-Fun from Vodafone is one of the prepaid tariffs.
  • This tariff has a monthly usage fee that is age-dependent. Until the 25th At the age of 26, the flat rate is 9.99 euros and increases from the age of 26. Year of life to 14.99 euros (as of 2012).
  • The tariff includes cheap calls to ins landline and cellular network and an internet flat rate. However, if you want a new tariff, you must first cancel CallYa Smartphone-Fun.
  • There are two ways to terminate the contract. Either write an SMS to the free number 22911 provided by Vodafone. Write in the SMS that you want to terminate the contract.
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  • The second option is a written cancellation directly to Vodafone. To do this, you must state your phone number and your data in the letter. Vodafone's address is: Vodafone D2 GmbH, Am Seestern 1, 40547 Düsseldorf.
  • The notice period for the CallYa Smartphone Fun tariff is one month. You should therefore send the notice of termination in good time.

How to cancel correctly

In order to effectively terminate the contract, you should use the termination option via SMS do not use it, but rather draw up an official letter of termination.

  • Use the word "Cancellation" as the subject of the cancellation.
  • Under the subject, list your phone number that belongs to the CallYa Smartphone Fun tariff.
  • Now you formulate the actual letter of resignation. Start with a formal salutation and then formulate your request.
  • As an example, you could use "I am hereby terminating the contract belonging to the above number".
  • Make sure you sign the notice of termination and send it by registered mail if possible. This way you have proof that the cancellation has been received.
  • You also have the option of taking the number belonging to the contract with you. To do this, you must top up the prepaid account with EUR 30.00 and include this request in the letter of termination. In this case you will receive a declaration of assignment, which you have to sign and return to Vodafone.

As a rule, your cancellation will be processed immediately. Vodafone will inform you of the entrance and will likely receive a call from the customer hotline. They will try to find you another contract.

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