Unsubscribe from a flat rate at BASE

What you need:

• Access data and password

BASE - mobile individuality

• Base offers you a selection of flat rates for To phone, for mobile internet and for writing SMS. You can add a single. To your BASE basic package ("My BASE" or "BASE plus") Flat rate book in addition or put together your own individual package from the various flat rates. So you have the monthly cost of the mobile communication always in hand.
• You are only bound to choose your flat rate at BASE for four weeks. If you like, you can put together a new flat rate package every month, individually tailored to your living conditions, book an additional flat rate or cancel unneeded flat rates.
• You can do this conveniently from home by phone or online. To do this, however, you need your access data and your personal password.

Cancel a BASE flat rate online

If you want to cancel a flat rate at BASE, you can do so from the comfort of your own home - online.

1. To do this, you need your access data for your BASE customer account on-line. If you have not yet registered here, you can do so on the base page under "Register now".


Change base tariff online - this is how it works

For some time now, Base customers have been able to change their Base tariffs free of charge. Unfortunately …

2. Anyone who has already set up an online account simply logs in to edit their flat rates. Important: If you decide to manage your customer data online at BASE, you automatically do without the sending of the invoice in paper form and from now on receives it digitally for retrieval via his customer account online.
3. After logging in, you can see which flats you have currently booked with BASE. A flat rate that is no longer required can simply be canceled by "removing" from the beginning of the next month.

If you want to adjust your BASE flat rates but do not currently have access to a PC, for example when you are on vacation, you can also use Flats via SMS book and unsubscribe free of charge. However, your flats can be made even easier with the "My BASE app"also manage on the go. Have fun with your individual flats from BASE!