Zed Germany: cancel subscription

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Zed Germany offers you the latest ringtones, games, wallpapers and much more every month. What sounds good at first glance comes with some costs if you look closely. If you want to keep your money to yourself, you can simply cancel by SMS.

Stop your Zed subscription in good time.

Zed Germany supplies you with expensive king tones

As soon as you use a service from Zed Germany, you take out a subscription with the company. You get new sounds, wallpapers or games on your mobile phone every month. By receiving the content, costs are due; the company either deducts these from your mobile phone credit or the amount appears on your mobile phone bill.
The easiest way to avoid the cost is that Quit of the subscription. The easy way to deactivate a package is to use a SMS send to a speed dial number.

How to stop your subscription

Before you can end your subscription, you should first find out what type of subscription you actually have. To find out the status, send an SMS with the content STATUS to the speed dial number 72400 or to the number 73733.

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If you have a package for so-called "real tones", send a short message with the text STOPREAL or STOPSOUND to the number 72400.
You can end a savings subscription for pictures by sending the message STOPBILD to the 72400. You can also send the termination of a subscription for premium games to this number, but here the text is STOPPREMIUM.

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You can also send your cancellation directly to Zed Germany by registered mail. Write a letter of termination, do not forget to include your mobile phone number and your subscription and send your letter to: Zed Germany GmbH, Jägerhofstraße 19-20, 40479 Düsseldorf.
Have Zed Germany confirm your cancellation in writing and keep the confirmation in a safe place. You also have the option of canceling by phone. A list of all contact channels can be found on the Company homepage.