Max cathedrals "Unknown error"
If you want to watch films via the Maxdome portal, an "unknown error" can prevent this. You either cannot download or view the files. Sometimes you just need to change little things.
"Unknown error" while installing the download manager
- In order to be able to watch films at Maxdome, you have to install the download manager. This only works with Windows XP or a newer system. You also need a browser Internet Explorer version 7 or higher, the latest versions of Javascript and Adobe Flash Player must be installed. Allow cookies. These are the requirements to install the download manager. With other browsers there may be a problem with the installation of the manager.
- If there are problems with the download or the installation, set your security settings to a lower level. Switch off the firewall and virus protection for a short time. Only use IE 7 or higher for downloading and installing, no other browser.
- If you are using IE 8 there could be a problem if the browser is configured incorrectly. Open the "Page" menu item and switch to "Compatibility View Settings". Uncheck "Include updated website lists from Microsoft".
You should now be able to download and install the manager.
Fix other problems with max cathedrals
- An "unknown error" can occur if the download manager is installed but not activated. Call up "Administrative Tools" in the control panel. Look for the "Maxdome Download Manager" in the "Services" submenu and set it to "start".
- When the manager is installed, you can select and download a movie. If the message "Unknown error" appears, see if an instruction appears when you click on the message.
- If the help page does not appear, check that you are still connected to the Internet. If necessary, reconnect. The download manager usually resumes the download as soon as you are connected to the Internet again.
- If it was not due to the internet connection, it could be due to the lack of space on your hard drive. You will need enough free space on hard drive C even if you download the movie to another hard drive. If necessary, delete files to make room. The manager should now start again, you can also continue the download manually. All you have to do is click the download button next to the film.
Maxdome download manager does not work - what to do?
Maxdome offers a large number of videos, which you can also access with the download manager ...
If these measures do not help, contact the Support from max cathedrals.
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