VIDEO: Warranty on auto parts

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Anyone who buys new auto spare parts in Germany always has a statutory warranty of two years. You can therefore always visit the seller or manufacturer within the first two years and request repairs. Often there is also a guarantee from the manufacturer or seller. The purpose of this is to instill particular confidence in the durability and can be very useful to you be if the auto parts broke after two years but still within the warranty are. Therefore, never confuse the statutory guarantee with the voluntary guarantee.

Things to know about the warranty on auto parts

  • First, check that you still have proof of purchase. You should always keep the receipt for car spare parts, but you can also prove the purchase in another way, for example through a witness who accompanied you during the purchase.
  • Now find out whether the manufacturer or seller has given you a guarantee. This should either be noted on the receipt or shown in your purchase documents.
  • Now contact the seller or manufacturer of the auto parts and make your warranty claims apply.

Warranty on auto parts

  • Every entrepreneur who sells a new product, such as car parts that are as good as new, must give you a two-year statutory warranty. If you now discover a material or legal defect in these two years, the seller or manufacturer must rectify it, or you can reduce it or from the Purchase contract step back. Please note that you always have to let the seller or manufacturer carry out a repair first. If this does not succeed, he can improve again.
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  • Always keep the receipt. You need proof of purchase in order to assert your warranty claims on the auto parts.
  • If you discover a defect in the first six months, it is assumed that this defect already existed at the moment of handover. You don't have to prove that you didn't cause the defect. During this time, a legal presumption applies. After these six months there is a reversal of the burden of proof and you have to prove that the defect existed from the beginning, or it was not caused by you.

Make your guarantee and warranty claims on auto spare parts successfully! Only those who know their guarantee and warranty claims can claim them.

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