Cash on delivery fee at DPD

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The DPD parcel service is still one of the reliable, high-service companies that stand out for their speed, Flexibility and affordable prices stand out - this also applies to the calculation of the cash on delivery fee goes. However, one or the other important detail needs to be taken into account in this context.

When the DPD supplier rings twice - and charges a cash on delivery fee
When the DPD supplier rings twice - and charges a cash on delivery fee

DPD - what you should know about the cash on delivery fee

  • If you want to be on the safe side with a view to the safe delivery of a delivery, the express services offer, but also the so-called DPD Classic Service a maximum of safety.
  • If one of these two DPD services is used, the driver will only deliver your shipment to the recipient if the package is paid for in cash or by check at the front door.
  • Please note that in this context DPD only accepts payments up to an amount of EUR 2,500. As a precaution, higher amounts are accepted in the form of crossed checks.

The cash on delivery fee will be transferred immediately

  • As soon as the consignee has paid the cash on delivery fee to the driver, the payment will be notified to the administration. The amount will then be transferred to you immediately, so that the money will be credited to the recipient's account within 48 hours.
  • With a view to the transfer, the parcel label number and the purpose are important.
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  • On the DPD website, you can see how the area-specific maximum amounts are in relation to the cash on delivery fee.
  • In the event that the crossed check is chosen as the payment method (for example because the maximum amount of 2,500 euros has been exceeded), the client bears the risk of loss.
  • Nevertheless, DPD is not liable if the crossed check does not have the necessary cover.

In general, cash on delivery shipments are (also) insured, up to a maximum of 520 euros per parcel. In addition, however, there is the possibility of taking advantage of the "higher insurance" option if desired.

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