Tracking number cannot be tracked

What you need:

• Internet access
• Receipt for the postal package

Why no tracking number is displayed - reasons

Almost every parcel service offers the option of tracking a parcel that has been posted. This is done on the Internet via the homepage of the respective provider by typing in the number combination from the receipt of the package.

• One reason why your personal tracking number is not trackable could be that your request is still too fresh. You should therefore wait at least 24 hours and then try again if your parcel has been registered at another station.
• If your delivery went abroad, the post office is yours from the time it crosses the border Package is no longer responsible for this and can therefore no longer have a tracking number to offer. This is a little different with other parcel services such as UPS or FedEx. These suppliers offer international tracking numbers.
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• A very simple but also conceivable problem with shipment tracking is overloading the server of your parcel service. Please try your request again a little later.
• Rotating numbers can also be the cause of an unidentifiable tracking number. Enter the number again and step by step.


Where is my package right now? - This is how you research it as a client

All major parcel services now offer you the following on their websites ...

Here's how you can do it - pay attention to details

• If you still do not receive a message about what happened to your shipment, you should contact the recipient and use this method to ask whether your package has arrived.
• It also makes sense to contact the parcel service's service hotline. Many parcel services offer this service if you cannot locate the parcel using the Internet. Alternatively, you can also write an email.
• You too can help ensure that your package is delivered quickly and safely to its destination. Always write the recipient's name and address legibly and preferably in block capitals. It is also a good idea to print out the address and name on the computer.
• It has also happened that the wrong address was written down. Therefore, pay attention to details such as the correct house number and the correct postcode. Since parcel services are under enormous time pressure, they cannot search for the right address and, in the worst case, will take your parcel back with them.