Deutsche Post lost the letter

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Are you waiting for mail? The normal delivery time is one day. If you have to assume that Deutsche Post has lost another letter, proceed strategically. Do not despair: the post has always been reliable. As you know, there are letters that take 20 years to deliver.

99.99% of all letters are properly delivered. If you consider that the Deutsche Post transports millions of letters every day, with 1 million letters this results in a loss rate of 100 letters. It is entirely in the nature of mass operations when Deutsche Post loses a letter every now and then. It's just stupid if you lose the exact letter you're waiting for. Sales letters never seem to get lost.

Maybe wrongly delivered but not lost

  • First, clarify whether the sender sent the letter at all.
  • Ask your neighbors on the left and right if they have received a letter in your name.
  • The next day, intercept the postman and ask him if he knows anything about the whereabouts of your letter.

Investigation request to the Deutsche Post

  • Go to your local post office and hire one Inquiry request.
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  • It is also possible that your address was incorrect and the letter could not be delivered to you. It is then temporarily stored at the post office and is returned to the sender after a short time. After a while, ask the sender.
  • You can also contact Deutsche Post online complain.
  • Assume that the post office will be more or less energetic about the whereabouts of your letter Tried research but the likelihood is minimal that your letter will be found anyway will. After all, normal letters are not registered.
  • Please note that Deutsche Post is not liable for sending simple letters unless you can prove that you acted with willful intent or gross negligence. But even then the question remains, what exactly is your damage.

Never send a letter with cash

  • If the expected letter contained cash, you must expect that it was misappropriated en route. Then you can wait a long time. Such letters may only be sent as insured letters anyway.
  • If your inquiries are unsuccessful, all you can do is wait for the next few days and hope that your letter will be delivered after all. As you may know, there are letters that reach their recipients even after 20 years.
  • Otherwise you only have to call or write to the recipient and ask him to send you a copy of the letter. Or ask him orally about the content.
  • Make sure that important letters are only sent as registered mail whenever possible. You can then use a registration number to track the mail online on the Internet follow up.
  • Remember that there are alternative mail routes (e-mail).
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