Help when you run out of mail
Everyone knows the feeling when there is no post in the mailbox for a few days in a row. You can never be sure whether you just won't get any more shipments or whether something is wrong with the delivery. Easily test if there is a problem.
Tests when you run out of shipments
First, consider whether it is really unlikely that you will not receive any mail. After public holidays, during the vacation period and when there is a high level of sick leave, the distribution centers can always be overloaded. There may be delays. Usually the mailbox is full after two or three days without you having received anything.
- If you usually have a message in your mailbox every day and nothing has been in it for more than three days, the suspicion is that items sent to you have been lost. Write yourself a simple picture postcard with irrelevant text. Make a note of the date it was sent. You should receive it within three days at the latest. If the card doesn't get into your mailbox within a week, something is definitely wrong.
- Sometimes it happens that advertising and printed matter arrive in the usual amount, but obviously no more letters. It is suspected that letters are being intercepted in a targeted manner. before ChristmasIf money is sent more frequently and there are many temporary workers, thefts increase. Send a letter to yourself with a note-sized paper next to a card. Additionally, seal the letter with adhesive tape. This way of gluing a letter indicates valuable content. Enter the address of a friend as the sender. You should also have received this letter within a week at the latest.
This test has the advantage that it is easier to investigate because you can name the exact day, time and mailbox in which the item was dropped.
Complaints at the post office
- Ask other residents of the house whether they too are no longer receiving mail or whether significantly fewer items have arrived. In this case someone could also steal the mail from the house mailboxes. Test whether it is easy to remove items from your mailbox without a key. If so, make sure you have a secure mailbox.
- If you can rule out theft after delivery, you can complain to the post office. They are not liable for normal postcards or letters, but the company is interested in satisfied customers. Hire one Inquiry request. You can be sure that it will be processed. You can find the form under "I miss a letter".
- A phone number is also given under this form. Also call and explain the matter in detail. Since you are the recipient and the sender in one person, there is no doubt. A sent item has not been delivered. If your research shows that the residents are no longer receiving any mail, please mention this fact. This hint can help isolate the problem.
It is up to you whether you accept a post or not. Refuse …
Even if research often leads to no concrete result, practice has shown that research alone leads to a more conscientious handling of the letters. So you will probably get your mail as normal in the future.
