Forget printed train tickets on the train

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Buying tickets has long since ceased to be possible only at counters or machines in the train station. Instead, you can also buy your train tickets online and have them printed out on your printer at home. It is only stupid if you then leave the train tickets on the train and still need them for the onward or return journey.

If you purchase your train tickets online, you will need a valid ticket in addition to the printed ticket Identification card that you used to purchase - either a Bahncard or a Credit card.

Without rail tickets on the train

If you find that you have your printed train tickets somewhere in the train you should contact a service station in the train station.

  • If you can tell exactly on which train you forgot the tickets, then they can possibly be found again quickly.
  • They are hardly of any value to anyone else because they can only be used together with the identification card - which you hopefully have not forgotten too.
  • However, if you are already on the next train after changing trains and then realize that you have your valid tickets in If you do not have the printed train tickets with you, you will likely pay a higher fare first have to.
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  • After the Conditions of carriage of the Deutsche Bahn (Digit. 3.9.1.) You then have 14 days to prove to a train station that you were the "holder of a valid ticket" at the time of the ticket inspection on the train. Then you should be reimbursed for the increased fare.
  • However, this assumes that the train tickets you forgot on the train were found and that you were able to pick them up at a station find office.

You can also have lost items sent to your home if picking them up becomes too cumbersome for you. However, this is associated with a fee of 20 euros.

Report loss of tickets online

  • You can also report the loss of rail tickets on the train directly online. You can find out whether the tickets have already been found.
  • You can also report the loss by post or email. place an investigation. If you send the inquiry by letter, send it to: DB Station & Service AG, Lost & Found, Döppersberg 37,
    42103 Wuppertal.
  • You can also send your order by fax on 069/265 21387.

Without printed out train tickets and identification cards, you will not be in possession of a valid ticket for a ticket inspection on the train. You should therefore always store your tickets in such a way that you cannot lose them.

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