EBay buyer does not answer

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Many people do not examine the offer carefully before bidding on eBay. This quickly leads to a purchase that the buyer does not want. Often these eBay buyers do not contact the seller to arrange a pick-up date. This is very annoying for the eBay seller as they have to pay the listing fee. Follow a few rules if the eBay buyer doesn't answer.

Some eBay bugs don't get in touch!
Some eBay bugs don't get in touch!

What you need:

  • eBay account

How to contact the eBay buyer

  1. You should contact the eBay buyer if he does not contact you after the offer has ended. Wait a few days, check the receipt of payment and write to the eBay buyer. It is recommended approx. to wait a week.
  2. Point out to the eBay buyer who did not contact you that they had an effective sales contract when the promotion expired and won their bid. He is obliged to pay you.
  3. Now wait a few more days, approx. three to five working days and check receipt of payment. If the eBay buyer did not transfer the money again, write to him again. In the letter, point out that you will have to pay fees for the auction. Set the eBay buyer a deadline to pay again.
  4. If the eBay buyer should now answer you and finally refuse the payment, you will invoice him the eBay fee. He is obliged to replace you.
  5. Now wait again for the payment to be received.
    6. Rate buyers on eBay negatively - that's how it works

    Have you set up a few auctions on eBay and now you are with a buyer ...

  6. Report the buyer to eBay if the payment is still pending and they haven't contacted you. If the eBay buyer did not contact us several times after the purchase, eBay will block him. With the message, you prevent such cases from happening again.
  7. As a seller, you can no longer rate your eBay buyer negatively. EBay has changed this to exclude revenge ratings.
  8. List your item for sale again. Provide a detailed description of your item.
  9. Write in the offer that you will report fun bidders in the event of a successful auction and subsequent failure to pay on eBay. This scares off many who are undecided.

Good luck with your auction.

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