Send letters to packing station

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There is now a DHL Packstation in all major cities. You can send parcels or parcels up to a certain size directly there. However, letters must take the detour via a parcel. Here's how to do it and why.

The packing stations are operated by DHL, this is the parcel service of Deutsche Post. For this reason, you can only insert items that are sent as parcels or parcels. Ordinary letters cannot be placed in a packing station because they are sent directly via Deutsche Post. Simply send larger letters as small parcels if you want to put them in the packing station.

How to prepare letters for the packing station

  1. You have to send the letter as a parcel. Note the minimum packaging dimensions of a parcel if you choose this variant. You can also put the shipment in a large padded envelope and frank it as a parcel. The minimum size for letters that can be placed in a packing station is 15x11x1 cm.
  2. Frank the item electronically. Buy on the homepage of DHL an address label and stick it on the package.
  3. You can only send a shipment to a recipient who is registered as a Packstation customer. This has a number and you have to write it in the address. Also the name, the number of the packing station and the place with the zip code.
  4. Hand in the shipment at a post office.
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Sending the packages and parcels is easy

  • The Packstation is particularly advantageous for addressees who are not at home during the day when the post office is delivering their parcels and have no branch nearby.
  • The recipient receives a notification card with which he can open the corresponding door and remove the shipment. He has up to seven days for this.
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