Lost the PUK number

instagram viewer

Most people log on to their mobile phones with their same PIN every day for several years. But maybe one day you will forget your PIN. Then you will need your PUK number to re-establish the connection. But what do you do when you can't find it anymore?

This is how you proceed if you lose your PUK number

For reasons that are often incomprehensible, you may suddenly have entered this number incorrectly three times in a row after many correct cell phone registrations with the same PIN. You will need the PUK number in order to register again. After a long period of time in which you have not needed this number, it can of course happen that you can no longer find it. Then you face a problem. However, this can usually be solved quickly and easily with the help of the respective network operator. This is the best way to proceed if you lose your PUK number:

  1. First of all, you have to call the network operator of your mobile phone. You describe your problem as precisely as possible. If you are lucky, you will be given the correct number of your lost PUK code on the phone. Most of the time, however, you have to identify yourself beforehand.
  2. If you cannot get the PUK number by telephone, you should go to the branch of your respective network operator directly. It is best to take your mobile phone with its SIM card along with your identity card. This makes identification very easy. Most likely this service will not be free. Expect a fee of a few euros.
  3. Perhaps you can get the PUK number you need at the shop and in this way you can unblock your mobile phone immediately.

New PUK number with new SIM card

  • But even this could not go so smoothly. Because it can happen that your respective network operator does not save your specific PUK number at all. has deposited. Then, unfortunately, you can no longer get the old PUK number back.
    • PUK lost - what to do?

    After years of entering the same PIN into your mobile phone, you can ...

  • Then the only option left is to buy a new SIM card. This is of course annoying if you have not stored all your contacts directly in the cell phone memory, but on the SIM card. About your new Phone number all people should also be informed.
  • In the future it is advisable if you avoid such a difficult situation and your PUK as well Save PIN numbers, for example, on your PC or in a location that is easily accessible to you store.
click fraud protection