Nothing ordered and a reminder from Amazon
Didn't order anything and still receive a reminder from Amazon? It shouldn't happen because Amazon is one of the most trustworthy online stores. However, if the mistake should happen anyway, it can be quickly cleared out of the way.
Reminder, although nothing has been ordered
- Are you receiving a reminder from Amazon even though you have not ordered anything? This could be a bug in the system that shouldn't happen, but as everyone knows, exceptions prove the rule.
- Amazon is one of the most serious shops in the Internet and the devil of mistakes can creep in even with the most reliable at some point.
- To clarify the matter, either call Amazon directly or contact customer service via e-mail. Explain to the employee factually that you received a reminder even though you did not order anything. Make sure you stay friendly, however, as the person on the other end of the line cannot help it.
- A comparison is also important, find out when you last ordered from Amazon. Your customer account can provide you with information about this. Maybe it is an older order, the receipt of which was accidentally not booked correctly.
Ask Amazon for clarification
- If this is the case, you should have the bank statement with the payment on hand and, if necessary, send it to Amazon by email or fax.
- Or maybe your customer account was hacked. Check the addresses you have inserted to see if everything is correct. If something strikes you as strange, tell customer service and be sure to change your password.
- Amazon is very accommodating, so nothing should stand in the way of clarifying a dubious reminder from Amazon.
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