VIDEO: Skype problems with the recording device

Cannot make calls with Skype because the error message "Problems with the recording device" appears? The recording device is your microphone and the problem most often occurs when the settings are incorrect.

Solve Skype problems like this

• A possible error message could be the "Error code 6102", which indicates a conflict with the sound card or the recording device. Make sure that all other programs that access your sound card (e.g. B. Audio player) are off to enable telephony via Skype.
• Check the settings in Skype and make sure that the correct sound card is entered. To do this, open Skype and click on "Actions". Under "Options" you will find the item "Audio Devices". The installed sound card must be entered there for "Recording", "Playback" and "Ringing".
• Check whether the "Activate automatic sound settings" function is activated under "Audio devices". If so, disable this feature.

Save the changed settings and close Skype. Now you can open Skype again and you shouldn't have any more problems with the recording device.

Recording device does not work

Problems with the recording device are also created if the recording device - i.e. the microphone - is defective or the settings are incorrect.

1. Make sure the microphone is plugged into the correct jack on the computer. Usually there is a microphone symbol. Insert the microphone plug into this socket.
2. If the recording device is connected correctly, the error may be due to the hardware settings. Click on "Start". Under "Settings" you will find the item "Control Panel". Then click on "Sounds and Audio Devices".
3. In the "Volume" menu, activate the "Show volume in the taskbar" function. A device must be entered in the "Audio" menu under "Sound recording". If this is not the case, select your corresponding device. The same goes for the Voice menu. You should also enter your recording device here, if you do not already have one.
4. Finally, carry out a hardware test. To do this, click on "Hardware test". If this is successful, the problems with the recording device should be resolved.