VIDEO: Dropbox won't sync

Fix Dropbox sync errors

If Dropbox isn't syncing on your computer, this could be due to your internet connection or settings, among other things.

• To do this, first check whether you have a working internet connection. You can see this in the bottom right of your toolbar by the icon that has a monitor with a cable. If you don't see a red cross there, your internet connection should be working, which you could check by going to any website, for example. Otherwise you would either have to connect your LAN cable to your computer or activate your WLAN connection.
• Now, if Dropbox still won't sync, you need to check that you are using your Account are logged in. To do this, right-click on the Dropbox icon, which you can find in the Windows toolbar, and then click on "Settings". Now switch to the "Account" tab. If you find the button "Log off this computer" on the right, your account is set correctly and you can close the window again. Otherwise you would have to enter your log-in data for your Dropbox account and then connect.

Dropbox still won't sync

If Dropbox still doesn't sync, it could be because you accidentally paused syncing.

1. To fix this, right click the Dropbox icon on the Windows toolbar.


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2. In the middle you will find either the option "Pause synchronization" or "Continue synchronization". If you get the last option, click on it to restart the interrupted synchronization.

Now Dropbox should synchronize again, which you can see from the small reload symbol (two arrows) at the bottom right of the Dropxbox symbol. Alternatively, you could right-click on the icon and then read either "Indexing in progress" or "Synchronized ..." in the middle.