Issue and change Hermes parking permit

What exactly is a parking permit?

A drop-off permit is an agreement between a parcel delivery company (such as Hermes) and a customer that allows the delivery person to Packages to be placed at a predetermined location, if the recipient is not at home at the time of delivery. This predetermined location can be, for example, the patio, carport, garage or another safe location on the recipient's property.

The purpose of the drop-off permit is to facilitate the delivery of packages, especially if the recipient is often not at home or it is difficult to receive the package in person.

Instead of re-delivering the package or it pick up at a parcel shop If necessary, the delivery person can leave it at the agreed location in accordance with the instructions in the parking permit. This saves time and effort for the customer and enables more flexible package delivery.

How do you issue a storage permit to Hermes?

To issue or change a parking permit, you first need a Hermes customer account. If you don't have one yet, you can get it on the official Hermes website create. If you already have an account, simply log in.

1. Accessing the storage authorization: After you have logged into your Hermes customer account, look for the option to manage your storage authorization. This may vary depending on your website layout, but will usually be found under the Settings or My Account tab.


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2. Now click on the “Grant storage authorization” option.
3. Enter your address and all required information.
4. Select where you would like to have your package left. This can be in front of the front door or in the garage, for example. But you can also specify any other location that you think is suitable.
5. Confirm the storage authorization and save your settings.

How do you issue a drop off permit if the package has already been shipped?

If your package has already been shipped and is on its way, there is also one Way to quickly issue a specific storage permit to Hermes.

1. Once your package has been shipped, open the tracking on the Hermes website or in the Hermes app.
2. Find your package in the shipment tracking using the tracking number previously provided to you by the retailer.
3. In the shipment tracking you will see different options for the delivery of your package. Here you have the opportunity to issue a parking permit.
4. Specify exactly where the package should be left.
5. Save your entry for this specific shipment so that the Hermes delivery person can take the drop-off permit into account during delivery.

How do you change the parking permit?

If you have already issued a storage permit to Hermes and now want to change it, proceed as follows:

1. Log in to your Hermes customer account as described above.
2. After you log in, look for the option to manage packages or track your shipments in your customer account.
3. In the shipment details view, you should find the option "Change Drop Off Authorization" or similar. Click on it.
4. Specify any changes you want, such as the new delivery location or special instructions for the delivery person. Make sure the information is clear and precise.
5. Make sure the new location is freely accessible and dry and safe. Carefully review the information entered and confirm the changes.
6. Save the updated parking permits and your changes will be saved in the system. Now all your packages go to the new storage location.

These steps will help you ensure your package is placed according to your instructions if you are not home at the time of delivery. However, note that the The chosen storage location is safe and accessible to the Hermes delivery person should be.