"OK Google" not working? How to solve the problem

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Is your phone not responding to "OK Google"? You can find possible solutions here. Voice assistants on cell phones or in the smart home area are extremely convenient. On Android devices, voice input is activated with the command "OK Google". If the feature suddenly goes on strike, you need to start troubleshooting.

Fix "Hey Google" issues

Speak your command clearly in a quiet environment. Receive from "OK Google’ no answer, the very first reaction should be to test the internet connection. Before changing any settings or taking any other action, make sure your device is compatible with the Internet connected is. The language assistant cannot help you with connection problems. No Internet, no Google Assistant.

Make sure that the voice assistant is really activated. To test if Google Assistant, Ok Google, and Voice Match are turned on, open the Google Assistant app on your phone or tablet and say "Assistant settings." Click and set up Voice Match. Under Voice Match you can set it to recognize "Ok Google" even when the screen is off. Google Assistant will then also react in sleep mode.

In the Assistant devices area, you can see whether the Google Assistant option is activated. If "Ok Google" is activated, you should restart your device. Many cell phone problems resolve themselves with a reboot.

If the restart did not bring the desired result, check the microphone and make sure it is switched on. A dirty or covered microphone can block voice recognition. Smart displays and smart clocks usually have a microphone switch on the back of the device. With Google Home, you need to press the microphone's mute button on the back of the speaker. This button turns the microphone on and off. Google Assistant tells you whether the microphone is on or off when you press the button.

"OK Google" still doesn't work

If you continue to have problems, consider clearing the Google app cache. Check if the latest version of the Google app is installed on your device. Sometimes it helps to set a different language for a short time. Turning off and re-enabling “OK Google” can also help.

No internet despite full connection - what to do?

Whenever you surf the Internet, you keep encountering strange problems. Servers...

The features "intelligent battery" and the energy saving mode have often led to problems with the language assistant. Disable them.

If you have problems accessing the language assistant on a third-party device, the administrator may have deactivated the settings required for this.

The last resort

If you were unsuccessful with the options mentioned, you have one last option. Factory reset your phone. Don't forget to enter your data via a backup to secure.

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