Post redirection when moving
If you move into a new home, you can have your letters and parcels forwarded through a post diversion. This can be done very easily via an online application.
Especially with one relocation you should apply for a post redirection early on so that you can continue to receive all important letters. In the event of death in the family or longer trips or stays abroad, it makes sense to have the mail forwarded to a different address. You can easily initiate this with a forwarding order.
Apply for post redirection
- You can have parcels, parcels and letters redirected to a different address for up to 12 months. All you have to do is submit an application to your branch or via the website of post to deliver.
- The costs for a so-called forwarding order amount to around 15 euros for up to six months and around 25 euros for up to 12 months. Please note that there are additional charges for forwarding parcels and small parcels.
- However, some shipments are excluded from post diversion. This includes all shipments to a foreign address - except for letters, Infopost without packaging and express shipments. Mailings of press products are also excluded, unless it is a wrapper newspaper.
Issue and withdraw forwarding orders
- When you issue a forwarding order, you also specify the duration of the mail rerouting. Please note that the forwarding order must take at least two weeks to be accepted.
- Please note that additional fees may be charged by the local postal operator when forwarding items abroad.
- Four weeks before the forwarding order expires, you will receive a letter from Swiss Post containing a code. You can extend the order by entering the password in your customer account.
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