VIDEO: Facebook: Messages are not arriving
News at Facebook can be sent in the form of chat messages, entered on the pin board or transmitted directly via the message function. If messages don't reach the recipient, there are a few things you should check.
When messages don't reach the recipient
- Occasionally there are issues with the transmission of messages on Facebook. These do not arrive at the recipient. Most of the time, the problem lies with Facebook. The messaging function can be temporarily deactivated due to maintenance work.
- When sending chat messages, you should make sure that the recipient is online, otherwise errors can occur when sending them.
- If you send messages directly to the recipient via the message function and they do not arrive, ask the recipient to check whether the privacy settings may not be able to receive a message allow.
- If you do not receive messages, check whether the person has been blocked by your settings.
- Facebook will not deliver messages if there is any suspicion Spam consists. Usually the person who sends the messages is then sent via e-mail informed about it.
Facebook: Chat messages are not arriving - here's how to fix it
On Facebook, you can contact your friends directly via the chat. If …
Check settings on Facebook
To ensure that messages get to you, you should adjust your Facebook settings privacy check:
- On your Facebook page, click the arrow in the top right corner and select "Privacy Settings". Under "How connections work" you can set who is allowed to send you messages. Is the setting for "friends"If you hit, messages from people with whom you are not friends will not arrive.
- If you set the settings to "Friends of friends", everyone who is friends with your friends can send you messages.
- Under "Blocked people and applications" you can block people or applications. These people will then not be able to send you any messages.