Instructions in the field of work and careers on the subject of communication at work

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Refute the counter-argument - here's how to do it right

Do you know that too? You express - perhaps during a business meeting, at the club meeting or among friends - a ...

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Improve handwriting - simple exercises

It is said that the handwriting of a person reflects his inner being and reveals a lot about the writer's care and ...

How do you write a statement?

Opinions are always in demand in professional life, and you also need them in private, for example in contact with government offices. How do you write …

Interview with the boss - this is how you prepare

Regardless of what it is ultimately about, you should better not seek a conversation with your boss spontaneously, but rather think about it beforehand ...

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Correctly write the termination letter - this is how it works

Long gone are the days when an employee spent twenty or more years at one and the same company. …

Formulate an appointment - this is how it works

Formulating an appointment, in writing or orally on the phone, should create a good impression. Often you know each other (the ...

Convincing sales arguments - this is how it works

It is not for everyone to convey sales arguments convincingly. A good sales pitch always has a lot to do with ...

Offer - politely express rejection

A well-intentioned offer, whether professional or private, cannot always be accepted. How do you formulate a rejection without the interview ...

Call center - tips for successful calls

Anyone who works in a call center always works under pressure to succeed. In order to significantly increase the success rate of your phone calls in the future ...

Appraisal interview - prepare answers in a targeted manner

If employees tremble at the appraisal appraisal, it can have a lot to do with the manager's leadership style. Some ...

Create an information sheet - this is how it works

You will come across information sheets everywhere in daily life. Whether at work or when visiting an authority - on a ...

Conclusion - this is how a group reflection succeeds

Group reflections bundle and secure what has been worked out. That's why they're so important. Because no matter what happened in the group: The conclusion ...

Refuse Duzen - that's how it's done politely

In this career world, good manners and a dexterous demeanor are part of the necessary behavioral repertoire. However, sometimes there are ...

Canceling a job - a polite phrase

Nowadays, anyone who is in the fortunate position of receiving several vacancies at the same time should apply for one of the ...

Introductory round - ideas for a humorous introduction

A round of introductions is common for groups that come together for different reasons. This is supposed to break the ice ...

Write a rejection of an offer

Write the rejection of an offer politely, understandably and precisely. Pay attention to the structure of the letter of rejection when formulating it.

Addressing a lawyer by letter - this is how it is formulated

If you need legal assistance in any matter, it is important that you understand the basics of salutation ...

For the attention of - Correctly address formal writing

A letter that is to be sent to a specific person must be addressed correctly. That's how it works.

Write a dunning letter - this is how you proceed

Whether friendly or determined, writing a reminder letter is not fun, especially since the background of the writing is not funny either. …

Formulate a letter of price increase in a friendly manner - this is how it works

If you, as a trader, can no longer cover your costs as we did a few years ago, it will be important to get your ...

Acquisition letters - this is how you make your company interesting

Despite the internet, acquisition letters are an essential medium for drawing attention to your company. Against the background that ...

Writing an invoice - you should be formally aware of this

When writing an invoice as a small business owner, freelancer, or entrepreneur, there are a few formalities to consider. Is …

1. Write a reminder - you have to pay attention to this

Unfortunately, it is not a matter of course for everyone who uses services or buys goods to receive the invoice immediately ...

Write a note - this is how it works

Whether after a phone call or an important conversation: Notes can help you remember important details. But: what should ...

Transfer letters - that's how you put it

Sometimes it takes some time to show that the current position in the company is not the right one. With a transfer letter ...

In-house - this is how communication between departments works

Well-functioning internal communication is very important for a company. Otherwise something will quickly fall through, appointments ...

Make a non-binding request in writing

In the case of non-binding inquiries in writing, you must be careful that this does not result in a binding order. On the other hand …

Pranks for colleagues - that's how fun it is

Have you ever thought of pranks for colleagues and laughed heartily when they succeeded? What a childish ...

Formulate the letter of acceptance correctly

You should always write a letter of acceptance very politely, but also with a little aloofness. It is also important that all data is correct.

Bartender tips - be friendly with drunks

Are you a bartender and deal with drunk people all the time? No reason to worry. In the following you will find tips on how you can still ...

Annoying colleagues - this is how you treat them

Are you surrounded by annoying colleagues at work? You are not alone with this problem. How to deal with annoyances at work ...

Stupid sentences - this is how you counter at work

Stupid sentences in the workplace are nonsensical and superfluous. However, if you are exposed to stupid sayings, do not just accept them.

Formulating a rejection - this is how you do it right

Formulating a rejection is not always easy. After all, if you refuse, you will not be completely maddened by your counterpart ...

Compliments - this is how you promote a good working atmosphere

Would you also like to promote a good working atmosphere in the office or company? Read here how you can do it with compliments!

How do I formulate salary expectations? - Useful tips

If you are asked to state your salary expectations in your application, you should not ignore this request. The following applies here ...

Sales pitch explained using an example

Do you have daily conversations with customers in sales? It is not an easy job to always meet the wishes of customers. A …

Christmas greetings for the boss - this is how you will become appropriate

Presenting the boss with personal Christmas greetings requires a certain amount of sensitivity. Not recommended for every employee ...

Rejection for sponsoring - that's how you phrase it correctly

Companies often get a lot of inquiries as to whether they want sponsors for a club, organization, etc. want to become. Since no company ...

Inbound telephony - this is how you should deal with customers

Telephone jobs are one of those people who always think: "Anyone can do that". But that's only partly true, because especially in the ...

Holding an introductory speech - this is how it works in the new company

The application and interview were successful, the first day of work is due - and with it an introductory speech. Holding ...

How is an opinion structured? - Useful information for your company

Once you know how an opinion is structured, writing one is no longer difficult, provided you make sure that you ...

What do you answer to meal? - Here's how to do the right thing

What does "meal" mean as a greeting and how do you respond? Depending on which region you come from, this phrase is for you ...

Reply to letter of complaint - notes

Some customers are not satisfied with a performance or a service and complain. In this context, the answer to ...

How do I abbreviate "for your attention" correctly?

If you want to write a letter to a specific employee of a company, you have to do so in the address field on the ...

Design new year wishes for business

If you need to make New Year wishes on a business basis, take this opportunity well. Because in this way ...

Conversation from or on? - Helpful

"Thank you for the interview" - from or on? At this point, at the latest, the flow of writing stalls and the thought process begins. What is right: …

DIN 5008: Street names - information

DIN 5008 is a constant companion in everyday office life. The standard gives various design and writing rules for written ...

Cover letter to customers - tips for business communication

A cover letter to customers is part of dealing with customers, communicating with your clients, buyers, clients and patients. …

Use small talk correctly at work

With the right use of small talk, you can gain many advantages at a reception or business meeting. You tie ...

Christmas greetings for the boss - this is how you will become appropriate

Presenting the boss with personal Christmas greetings requires a certain amount of sensitivity. Not recommended for every employee ...

Formulate a letter of price increase in a friendly manner - this is how it works

If you, as a trader, can no longer cover your costs as we did a few years ago, it will be important to get your ...

Sales pitch explained using an example

Do you have daily conversations with customers in sales? It is not an easy job to always meet the wishes of customers. A …

Inbound telephony - this is how you should deal with customers

Telephone jobs are one of those people who always think: "Anyone can do that". But that's only partly true, because especially in the ...

Interview with the boss - this is how you prepare

Regardless of what it is ultimately about, you should better not seek a conversation with your boss spontaneously, but rather think about it beforehand ...

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