I can't read messages on Facebook

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Among other things, Facebook users can send and receive messages. However, sometimes it happens that a user cannot read messages. There can be several causes behind this problem.

Problems with Facebook messages can be fixed.
Problems with Facebook messages can be fixed. © Gerd_Altmann_graphicxtras / Pixelio

Facebook as a message transmitter

Facebook serves many purposes, users can also write and receive messages over the network.

  • If you send and receive messages via Facebook, you can set it up to send and receive messages via e-mail is notified when post has arrived on Facebook. The message can then be read immediately in the mail. Users who do not want this can do without a notification and view and read their messages the next time they visit Facebook.
  • If a Facebook user is logged in, he can see from the symbols in the top left next to the title whether he has received any messages. A white number on a red background shows how many messages have been received. By clicking on it, the user can call up, read and, if necessary, reply to the individual messages.

When you can't read the news on the social network

Sometimes Facebook users have problems because they cannot read messages. There can be various reasons for this.

  • If you cannot read messages on Facebook because they are not loaded, i.e. you only see a white page, this is often due to the browser. To avoid problems with Facebook, you should always have the latest browser version downloaded. In addition, Facebook does not support every browser. The browsers supported by Facebook are Mozilla Firefox, Google Chrome, Safari and the Internet Explorer. If you have problems reading messages, try the latest version of one of the browsers mentioned.
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  • If you use one and you still cannot read the news, press the key combination Ctrl + r to refresh the page. If necessary, try several times.
  • Also, sometimes the cause of the problem is simply that the Facebook server is overloaded and if you try again later you can read your messages again.
  • It often helps if you restart the browser and log in to Facebook again.
  • If the above methods do not help you fix the problem, you can also share your troubles with Facebook. To do this, you need to go to Facebook Help. You can find these on the right-hand side under the heading “People you may know” and the advertisements below. There is next to the imprint and the terms of use "More". If you click on the small triangle next to it, you will get to help. Click on “Something is not working” there. On the following page you can report faulty functions, including problems with reading messages.

Most of the time it is just a minor problem and you will soon have access to your messages again.

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