VIDEO: Deleting an Amazon Account

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Information on account closure

If you would like to delete your customer account on Amazon, you can no longer use it to make purchases on Amazon. Her e-mail-Address is removed from the system. You will then no longer be able to use the dealer's worldwide websites and additional features. A direct deletion of the account is not possible. You need to contact customer service beforehand.

Go to the Amazon Service Center

  1. Go to the homepage. Open your web browser and go to the homepage of Amazon on.
    Open the Amazon website.
    Open the Amazon website. © Liane Spindler
  2. Click Help. Once the page has loaded, click the Help link in the menu above.
    Click the Help link.
    Click the Help link. © Liane Spindler
  3. Click the contact button. Now click on the yellow button "Contact us" in the right area to get to the service center.
    Click on the " Contact Us" button.
    Click on the "Contact Us" button. © Liane Spindler
  4. Log in. If you are not logged in to Amazon, you must now enter your email address and password so that you can receive help tailored to your account.
    Log in with your access data.
    Log in with your access data. © Liane Spindler
  5. How do you delete your Amazon account?

    Normally, it is always a complicated undertaking to open the account with a ...

Request deletion of the account

As soon as you have opened the Amazon Service Center, you can request the deletion of your account with just a few clicks.

  1. Describe concerns. On the page that is now displayed, select the second point to inform Amazon of your request.
    Go to the second point on the page.
    Go to the second point on the page. © Liane Spindler
  2. Choose a topic. Use the arrow button on the right to select the topic "Update information in customer account".
    Choose your topic.
    Choose your topic. © Liane Spindler
  3. Specify the topic. You will then receive another drop-down list with which you can further specify the topic. In this case, select the option "Close account".
    Select the " Close Account" option.
    Select the "Close Account" option. © Liane Spindler
  4. Choose contact route. Finally, you can decide whether you want to request the deletion by email or whether you prefer to contact one Service employees want to phone or chat, although the last two options are not always for You are available.
    Decide on a contact route.
    Decide on a contact route. © Liane Spindler
  5. Email option. All you have to do is click the "Send us an e-mail" button to use the e-mail. Your request will then be sent and you will receive a written answer in a few days.
    Request the closure by email.
    Request the closure by email. © Liane Spindler
  6. Call Amazon. If you click on "Call us", you can have Amazon call you back. All you have to do is enter your telephone number and then click "Call now" or "in 5 minutes".
    Have an Amazon representative call you.
    Have an Amazon representative call you. © Liane Spindler
  7. Chat with coworkers. With a click on "One Chat begin "a new window opens in which you have to enter a reason for contact in order to be able to write to an employee about your account closure.
    You can also chat with Amazon employees.
    You can also chat with Amazon employees. © Liane Spindler

What happens if the Amazon account is deleted?

Before your Account delete from Amazon, you should inform yourself about the consequences. After closing the account, you will no longer have access to your account or the seller account. You can no longer make online purchases and lose access to digital content that is on Amazon Cloud, in the Cloud Player or on your Kindle.

Benefits that you used as a Prime customer will be forfeited. Your account can no longer be used for purchases from foreign Amazon websites. Wishlist will be deleted and partner programs will be deactivated. Audible, Prime Instant Video, Amazon BuyVIP and Amazon Payments can also no longer be used, as can your Author Central if you were an author at Amazon.

Tips for account deletion

Before you close your account, back up all data and content that is on Amazon and the associated portals and on devices. Let customers or readers know if you are a seller or registered writer on Amazon.

If you only want to change your email address, contact details or payment methods, you do not need to delete the account. Change this in the account or contact the service staff. Even if you are dissatisfied, you can contact an employee first. Deleting the Amazon account is only recommended if you really no longer need it.

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