How can I cancel on eBay?
You are probably familiar with the following situation: You have placed an order on eBay and discover that it was not the right one. As a seller, you can also cancel an offer. To know how to do this, you don't have to pore over books on online sales platforms or acquire special computer skills.
If you want to cancel something on eBay, it works very well with a few clicks and possibly a short message. Something like this can happen and mistakes happen here, as everywhere. You can do the right thing as a vendor as well as a prospect, but you have to do it quickly. Once you find yourself in this position, it is important to keep calm. It's not too late yet. There is only one thing you must never do, and that is to remain completely inactive. This can quickly lead to misunderstandings and, above all, to a lot of trouble. Save yourself the hardships.
How you can react as a buyer
- One thing is certain - you cannot undo the purchase. You don't necessarily have to pay the money for it, as long as you act promptly and correctly. It doesn't even have to be on purpose. Sometimes, for example, the mouse pointer hangs on the screen, then you press around wildly, and it's done.
- Be sure to contact the seller. That is the only and safest way. For this step you will find a button on the portal, usually on the product page. This is called directly "Contact seller. Write him a full message. If possible, you should even call - it will be faster. In addition, a call cannot simply be deleted, as can be done with e-mail. Describe your concerns to him. Say that it is a bad purchase or a misunderstanding and that you do not want to purchase the goods after all.
- Normally, the respective provider understands. He can stop the offer again. It's just a shame that the seller has to pay a small fee, because the offer is ultimately considered sold.
Cancel as a seller on eBay
If you have made an offer, it is in Internet. Fortunately, you do not have to wait until the offer time has expired, you can cancel beforehand.
Many people do not examine the offer carefully before bidding on eBay. That's why …
- Log in to eBay with your user data.
- There is a white line in the page header. On the right hand side you will see the option "My eBay". A list will expand. Choose "Sell".
- You are now on your offer page. Scroll down a little so that you can see what is on offer. You have a table with your product on the screen. On the right you can see the label "Next Steps", where you click on the little blue arrow behind "Action".
- You will now see a list. Choose "End Offer". Provide a reason that applies to you. Simply put the small colored point in front of the corresponding line.
- Choose the gray button. Your item is no longer for sale.
How you can cancel something at this internet company as a buyer and adjuster is no longer a secret. If you’re honest, it’s really easy. No problem is unsolvable.
