Have a fully comprehensive claim paid out

Basics of fully comprehensive damage

Fully comprehensive insurance is a voluntary insurance. The basis for the insurance cover is exclusively what you have agreed in the contract with your insurance company. So you have to consult this contract in each individual case, that is, carefully study the AKB on which your contract is based and possibly. also ask a lawyer. The rules usually look like this:

1. If you have a fully comprehensive claim, you must report this to your insurance company. This first checks whether you have a basic claim, i.e. whether there is comprehensive damage.
2. The next step is to determine the amount of damage. It is imperative that you adhere to what your insurance company tells you to do. In the case of fully comprehensive damage, you usually neither have the right to have the car repaired nor to hire an expert of your choice.
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3. After the amount of damage has been determined, you can contact the insurance company and they will inform you that you would like to have the damage paid out, i.e. not have the car repaired will.

As a rule, this is possible without problems, but there may also be different agreements in the contract or another obligation to have the vehicle repaired, e.g. B. if it's a leased vehicle.

Important terms if you want to have a claim paid out

The terms total loss, replacement value and residual value are often important for determining the amount of the fully comprehensive damage. Familiarize yourself with the terms:

• A total loss is not only given if a vehicle can no longer be repaired from a technical point of view, it is also present if the costs the repair of the damaged vehicle exceed the replacement value.
• The replacement value is the price you have to pay to get an equivalent used one Buying a vehicle, i.e. a vehicle in the same condition that your car was in before the fully comprehensive damage occurred was.
• The residual value is the amount you would get for the damaged vehicle.

Familiarize yourself with the terms because they are often crucial when it comes to determining the amount of damage.

Important if you have the fully comprehensive damage paid out

• As a rule, you will be reimbursed for the amount that a professional repair would cost you workshop would cost, but something else can also be agreed in the insurance conditions. This Thematic complex can be important for you in individual cases. In almost all contracts, maximum limits are agreed according to this scheme:
• If you have your vehicle repaired completely and professionally, the maximum limit is the replacement value. Example: replacement value € 5,000, repair costs € 6,000, residual value € 1,000. In this case, you will be paid € 5,000 if you have the car professionally and completely repaired.
• If you do not have your vehicle repaired completely or not professionally, for example only have it ready to drive, you will be reimbursed the amount that a full repair would cost but not more than the replacement value minus the Residual value. In the example given, you can only withdraw € 5,000 - € 1,000, i.e. € 4,000. Even if the repair costs were € 5,000, in that case you would only get € 4,000; if you were only € 3,000, you could have this paid out.
• If a high residual value has been found, it can get tricky if you want to get the damage paid off. Example: replacement value € 5,000, repair costs € 4,500, residual value € 2,500, compensation for repairs € 4,500, without repairs € 2,500.
• Please note that an agreed deductible will also be deducted in all cases.

It is a net calculation. In the case of a repair that is proven by an invoice, you will also be reimbursed for the VAT according to the invoice, provided you are not entitled to input tax deduction. In principle, you will only be reimbursed VAT if it is incurred and you cannot claim it in the context of the VAT return.