Mobile phone blocked: invoice not paid

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If you don't have a prepaid charging card but a mobile phone contract, you have to pay the bill every month. If this has not been paid for for any reason, your mobile phone will be blocked by your mobile operator and you will only be able to use it to a limited extent. If you don't pay your bill as soon as possible, you have to face further consequences.

Pay your cell phone bill promptly.
Pay your cell phone bill promptly. © Michael_Staudinger / Pixelio

If you haven't paid your cellular bill

  • Mobile phone contracts incur regular costs that you pay monthly by invoice. As a rule, these costs are debited directly from your account by direct debit. However, if your bank account is not covered, your cell phone bill cannot be paid and this has very unpleasant consequences.
  • Within the next hours or days (depending on your mobile operator) your cell phone or Your SIM card is blocked and you can neither make calls nor send short messages. This block can only be canceled by your mobile operator and is usually only the first step if the mobile phone bill has not been paid.
  • In addition, you will also receive a written reminder with a payment request in the next few days. If you do not comply with this request in due time, your mobile operator will become yours Lock your phone even further and you won't even receive incoming calls or calls Short messages. The longer you take your time paying, the higher the reminder fees.
  • If you have missed all of the deadlines, your mobile operator will definitely seek a lawyer and initiate proceedings against you. The chances of getting your SIM card activated again are then as good as zero. In addition, you will also get an entry with the Schufa and will have big problems in the future, again a new one Mobile phone contract to be able to complete.

This will unlock the locked cell phone again

  • If you have not paid your mobile phone bill for any reason or if a direct debit could not be debited from your bank account, your mobile phone will be blocked very quickly. The only way to reverse this condition is to pay the cell phone bill as soon as possible.
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  • Either wait for a written notification including a payment request or contact your mobile operator directly. Call the support hotline and let yourself be connected to the billing center. In any case, you should have your customer data at hand so that you can identify yourself to the hotline employee.
  • Explain your problem and promise to pay your cell phone bill as soon as possible. With a little luck and good will, your phone will be unlocked the same day.
  • As soon as the invoice amount (including reminder fees) is received in your mobile operator's bank account, your mobile phone or Your SIM card is unlocked again and you can make calls and send short messages again.

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