Facebook messages have stopped working

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After Facebook made some changes again, it happens more often that the messages no longer work. However, the problem can be solved in a few steps.

Remedy if the messages stop working.
Remedy if the messages stop working.

Mostly the reason why lies on Facebook the messages no longer work, solely due to a changed account setting, which was introduced with another innovation on the part of Facebook. To make the messages visible again, all you have to do is adjust the security settings again.

Adjust security settings on Facebook

  1. If you receive a notification that new messages have been posted on Facebook, but they do not work and are displayed, you will need to adjust the security settings.
  2. To do this, log into your FacebookAccount and select "Account Settings" at the top right. Here you select "Security" on the left. You will now receive a listing.
  3. Here click on "Edit" behind "Safe Browsing". Check the box next to "Use Facebook using secure browsing (https) if possible". This must be activated, otherwise the messages will not be displayed.

Messages still stop working?

  • If the messages on Facebook still no longer work in spite of the changed security settings, it is advisable to clear the browser's cache first. You can do this in the respective internet settings.
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  • You should also reload the Facebook website with "F5" before calling up your messages. Try not to get the message directly from the e-mail instead, select "Messages" directly on Facebook.
  • If occasional messages are not displayed, it may also be that these were withdrawn by the sender. In this case, you will receive a message that there is a new message, but it cannot be displayed.

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