Skype is not connected

If you have already uninstalled Skype, installed the new version and installed the program in the firewall and a connection still cannot be established, you should change the settings of Internet Check explorers.

Check IE if there is no connection

1. Skype accesses Internet Explorer in the background when the program is running. If the settings are incorrect, no connection to the Internet can be established.
2. So open the browser and first check whether "offline mode" has been activated. This option can be found in the menu under "File". Next empty the temporary files and the cache in the "Internet Settings".
3. If a connection cannot be established yet, we recommend reinstalling Skype. To do this, install the program without uninstalling it first. Any damaged files are only replaced.

Turn off Internet Explorer on Skype

1. If you still cannot connect, you can change the settings to prevent Skype from accessing Internet Explorer.
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2. To do this, first create a shortcut from Skype to keep the original files. Then select this link with the right mouse button to get to the menu.
3. In the "Link" tab, under Destination, enter the command "[space] / legacylogin (without quotation marks)" after the specified destination. Save the new settings.
4. Now start Skype. A login mask appears where you can enter your user data and the associated password. You should then no longer have any connection problems, so you can make calls over the Internet again.