Set vacation on eBay
Anyone who owns an eBay shop and would like to go on vacation can inform the customer about this and set it up. This will prevent unnecessary inquiries.
Specifying an out-of-office notice because of a vacation makes sense, especially for eBay shop operators. The customers are then informed that the processing of orders may take a little longer. In addition, this information service is part of good customer service. You set this option through your messages.
Include a vacation notice on eBay
- First log into eBay and then go to the "My eBay" section and click the "Messages" tab to set your absence. At the top right of the window there is a button labeled "Change settings". Call it up.
- Under the heading "Shop settings when absent" you can now select the setting "Activate absence settings for eBay shop".
- Then click "Apply" to save your changes.
- If you are not a shop member, this option is summarized under the heading "Out of office notice". Here click on the subordinate function "activate".
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Set further options
- In addition to setting your vacation, you can set other sales options for the time you are away. For example, if you have set fixed price offers that you want to pause, click on "Hide and block purchases from my fixed price offer".
- If you would like to inform your customers when you can be reached again, you can activate these settings under the option "Show return date". Then enter the date.
- Please also note that you should possibly change your standard text if you are absent. You can do this under the option "Messages displayed in the eBay shop".
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